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Design and deliver an exceptional patient experience, with every patient, every time! Friday, 8 May 2020

This CPD event will be presented by Dr Jesse Green, Australia's leading dental business coach and will now be delivered as an online webinar.

This event will proceed but presenter Jesse Green will now run this event as a virtual training summit and will deliver the same content via an online webinar. Please continue to register.

Presentation overview
- Design, plan and execute an exceptional patient experience at every opportunity.
- Make sure your team understand their role in facilitating high levels of service and leaving the patient impressed at every touch point within your practice.
- Understand what keeps patients returning to your practice. 
- Take home practical strategies, frameworks, templates and scripts you can use now.

Dr Jesse Green is Australia's leading dental business coach. Having spent 2 decades building dental practices he knows what it is to own and scale a dental business.
He is founder of the Practice Max Program and host of the weekly Savvy Dentist Podcast Show where great dentistry meets great business.
Understanding each and every dentist wants a thriving practice Jesse has created the Savvy Dentist Academy. Here, dentists can access great resources and support relevant for any stage of their practice journey. He is author of Amazon Bestseller "Retention, How to plug the leaks in your dental practice" and remains seriously passionate about cricket.  Jesse continuously challenges his clients to build a business and a life they love. 

When: Friday, 8 May 2020
Where: Online webinar
Time: 9am - 5pm

New cost to attend:
ADASA dentist member - $245pp
Staff ADASA dentist member (e.g. Practice Manager or Hygienist) - $175pp
Non member - $385pp

This presentation will offer approximately 6 hours of CPD.

The first 5 people to register (with payment) will get a free copy of Jesse's book: Retention - How to plug the profit leak in your dental practice.
Also look for the article by Dr Green in the November issue of Dental Insights to learn more about what he will present in May. ADASA members please make sure you are logged into the website to register. If you an ADA member from another state and wish to attend please contact Sally Queale.

Queries please contact Sally Queale on 08 8272 8111 or email

Cancellation policy: Registrations for ADASA paid events can be cancelled 7 days prior to the event. 
The registration fee will remain as a credit which can be used to attend another ADASA event. 
Requests for refunds must be made in writing to the Events Coordinator at  
No refunds will be issued for cancellations less than 7 working days prior to the event.

Thank you to 

5/8/2020 9:00 AM - 5:00 PM
Cen. Australia Standard Time
Online Meeting/Webinar